Privacy Policy

1. Who we are

Star Auto Tyres ("we", "us", "our") is a tyre sales and fitting business based at 25 Park Way, Burnt Oak, Edgware, London, HA8 5EY, United Kingdom. We are the data controller responsible for any personal data you provide through our website, by phone, by email or in person at our premises.

2. Information we collect

• Contact details — name, phone number, email and postal address when you book, request a quote or buy from us.
• Vehicle details — registration, make, model, tyre size and fitment history.
• Transaction details — items purchased, services booked, receipts and invoice records.
• Website data — basic technical information such as IP address, browser type and pages visited (see our Cookie Policy).

3. How we use your information

• To provide tyres, fitting, balancing, alignment and related services you have requested.
• To send booking confirmations, quotes and service reminders.
• To keep records required by law, including for VAT, part-worn tyre compliance and warranty purposes.
• To respond to enquiries and improve the way we run our shop and website.

4. Lawful basis

We process your data on the following bases under UK GDPR:

• Contract — to fulfil bookings, quotes and orders.
• Legal obligation — to meet accounting, tax and consumer-safety requirements.
• Legitimate interests — to run, secure and improve our business.
• Consent — where required, for example for non-essential cookies or marketing emails.

5. Sharing your information

We do not sell your personal data. We share it only with trusted providers who help us run the business, including payment processors, accounting software, email/SMS providers and IT hosting, and with authorities where required by law.

6. How long we keep it

We keep customer and transaction records for as long as needed to provide our services and to comply with our legal obligations (typically up to 7 years for accounting and tax records). Part-worn tyre records are kept in line with current UK regulations.

7. Your rights

You have the right to:

• Access the personal data we hold about you.
• Ask us to correct or delete it.
• Object to or restrict how we use it.
• Withdraw consent at any time where processing relies on consent.
• Complain to the UK Information Commissioner's Office (ico.org.uk).

You can submit a data access, correction or deletion request using our data request form.

8. Contact us

For any privacy questions or to exercise your rights, contact us at:

Star Auto Tyres
25 Park Way, Burnt Oak, Edgware, London, HA8 5EY, United Kingdom
Phone: 02089526551